A Randalls today won't bring tears to eyes like seeing the deterioration of Sears stores (at least mine, the Willowbrook Sears actually looks decent), but was once supposed to be the best isn't going to impress many people these days.
Opened in late 1996 as a 60,000 square feet store, this store put the screws to a tiny Lewis & Coker (the last store in the chain, it once operated the Kmart Foods stores from College Station to Galveston) less than a mile east and was equipped to be a Randalls Flagship store. Sadly, while the Randalls remains popular and busy today, no "Flagship" features remain of this store. Flagship stores from what I heard all had an upper level added (we'll talk about that more when I cover the Bellaire store) to house a restaurant. I don't know if Randalls here has an upper level, if it did, it's definitely inaccessible (the shopping center itself does, I would be surprised if the store here didn't). Despite a Walgreens right next to it, the Randalls does has a pharmacy. It has also been upgraded to the Lifestyle layout, though some remnants remain of its past. By the time it opened in 1996, Randalls' financial situation was in need of help, their net store count (openings to closings ratio) had flatlined, and Kroger's new Signature stores were starting to dig into the market share.
Originally, the floor featured some sort of brick-like tile around the perishables, which Safeway later covered with their tile. I'm pretty sure that the store only remodeled once or twice (the latter being Lifestyle, of course), despite its age. These pictures were taken just soon before the chain's 20th anniversary (taken in January/February 2016).
The bakery has a refrigerated case, which allowed to carry things like bread pudding, and even though it wasn't great (I can't expect world-class stuff here), it was nice because most supermarkets I've been to don't carry bread pudding, and Safeway (Randalls) does. Can you match that, H-E-B and Kroger?
Despite being right off the highway, access is quite rough. The location is near the CityCentre development, which was built on the site of Town & Country Mall. If you're not accessing it from Memorial Drive proper, have fun getting to it from the Sam Houston Tollway or Katy Freeway.
From the north, you'll have to exit more than a mile and a half up, go through two stoplights before turning left at a third, then going straight through a fourth (and before the Katy Freeway rebuild in the late 2000s, that would be "go through FOUR stoplights before turning left at a fifth").
From the south, you'll have to go through two stoplights after exiting before turning right at a third if you don't want to exit and then fight several lanes over (any time of the day) to turn right.
From the west, that's two miles on the highway frontage roads and five stoplights, and from the east, ALSO five stoplights. So much for highway access, right? With Memorial City Mall accessible from one exit from all four directions, it's no wonder why Memorial City Mall is successful and Town & Country Mall died off.
But since Town & Country Village actually was successful even when the mall was not (in fact it came back to life right around the time the mall was starting to die), that's all right, and since it did NOT die when Safeway began to destroy the chain, though doubtless it harmed its volume.
What can I say for T&C's Randalls now? It's a nice Randalls, but not a terribly distinct one. It has a sushi bar, it has a pharmacy (despite Walgreens next door), it has everything else you'd expect from a store that was under Safeway's control.
I've been trying to find information on Randalls Town & Country opening through the Houston Chronicle archives but I've come up short. I'm not even sure if I can say what they were doing at three Randalls stores were doing as of early 1996, making real homemade water-boiled bagels (the bagels nowadays are just shipped in frozen and baked), so I'm not exactly sure what the amenities what this store were like when it opened twenty years ago.
The Lewis & Coker to the east of the store was sold to Rice Epicurean, which operated it until 2013 when it was sold to The Fresh Market (which closed down within 3 years).
While The Fresh Market is no more, the Randalls has two major competitors in the area, the small Kroger of the Villages, which I hope to repair the page with new information soon, and also the massive H-E-B Bunker Hill, a 100,000+ square foot H-E-B with high volume and an in-store restaurant. Of course, being H-E-B, it misses a lot of the things and just feels like the same relatively bare-bones H-E-B in a nicer coat (I would like to cover that H-E-B at a later time). With some remodels rumored in the Randalls division, it would be nice to see the Randalls Flagship restored to its former position with some unique décor and different options (let's start with actually cooking dishes again). Randalls' long-time California counterpart, Pavilions, recently had a store with one-of-a-kind decor and new options, and it looks terrific. I would like to see Randalls to experiment further with larger and more stores, and generally restore itself from the damage caused by Safeway, but that's unlikely. Remember, if Albertsons didn't come along, then this would've closed by the end of 2014, certainly.
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